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Zenith is the UK's leading independent leasing, vehicle outsourcing and fleet management provider for cars, vans, trucks and trailers - specified, sourced, funded and managed. All delivered by trusted experts, award-winning service and innovative technology.
Headquartered in Leeds, its 1,450 employees manage a fleet of around 170,000 vehicles. Its operations span the breadth of the automotive market with commercial vehicles, corporate fleets and consumer leasing.
Over the past few years, Cognexo and Zenith have collaborated to enhance Zenith's people
development programme — particularly around compliance awareness and readiness. More
recently, the partnership expanded to focus on reducing staff turnover and improving Zenith's
employee Net Promoter Score.
Zenith faced two interconnected challenges.
Zenith utilises Cognexo Survey and Cognexo Develop across its 1,210 employees
to deliver insights, engagement and knowledge reinforcement.
Cognexo Survey — Confidence & Compliance Readiness
Partnering with Cognexo, Zenith adopted a proactive strategy to continuously assess
new starter sentiment — beginning during the onboarding phase and spanning the
full first twelve months.
Cognexo Develop — Capability & Compliance Readiness
Cognexo Develop ensures that all of Zenith's people are compliance-ready — with
daily questions that fit within the flow of work and take less than two minutes per day.
Over the past year, Zenith has scaled its platform to support a growing workforce while maintaining strong compliance performance and efficiency. Increased engagement, high accuracy levels, and smarter training cycles have enabled measurable time savings and improved outcomes across the organisation.
"Our partnership with Cognexo has significantly improved how we listen to and support our people. By proactively measuring sentiment from day one and taking immediate action, we're showing colleagues their voices matter whilst supporting our leaders — and that's been key to building trust, significantly reducing year one turnover. Combining this with what we have been accomplishing through Cognexo's employee development programme, they have helped us make great strides towards creating an exceptional colleague experience."
The best way to understand what Cognexo can do for your organisation is
to see it in action. Our product team will walk you through a live demo —
tailored to your organisation's size, sector and specific readiness challenges.
