Case Studies

Cognexo is trusted by leading organisations across financial services, housing, charity, technology and beyond — using the platform to make workforce readiness measurable across onboarding, compliance, change and operational performance.
Every client is supported by a dedicated Customer Success Manager from day one — ensuring the platform is optimised, adoption is strong and readiness outcomes are achieved from the start.

Automotive
How Zenith maintained compliance readiness and improved employee retention.
eNPS up from 30 to 43 · 91% response rates · Significant reduction in first-year attrition
Financial Services
How Unum moved from compliance course completion to measurable readiness with zero downtime.
Audit trail ready for regulators · Knowledge gaps closed in weeks · Reduced reliance on annual refresher training
 BPO
How Contact Web built a scalable, high-performance agent training model and took it global.
7 client programmes onboarded · Improved agent confidence and consistency across teams
Housing & Social Care
How the UK's largest housing association embedded daily compliance training into the rhythm of frontline operational work.
92.3% registration rate · 700+ operatives enabled · Live within two weeks
 Payments & Financial Services
How one of Europe's fastest growing payment companies keeps its customer service at the top of its game.
97% of knowledge topics at KPI level · 7,100 productivity hours saved per year
 Charity
How Guide Dogs set a new standard for accessible compliance training in the charity sector.
1,800+ staff and volunteers enabled · 36,000 productivity hours saved per year
Housing & Social Care
How Orbit improved their agent competence and customer outcomes.
98% of knowledge topics at KPI level · 4,140 productivity hours saved · Quality scores up within month one
 Financial Services
How Pepper Advantage gave their L&D team the data to close capability gaps.
80%+ of operational team at expert or master level · 91% performing above KPI
Technology & Connectivity
How KVH ramped up its global enablement programme.
89% of knowledge topics at KPI level · 2,440 productivity hours saved · Active across 13 countries
 Financial Services
How Worldpay reached 400+ employees during the pandemic — and built a feedback model they're still using today.
Live in four weeks · 400+ employees surveyed · 92% found it easy to use
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The best way to understand what Cognexo can do for your organisation is
to see it in action. Our product team will walk you through a live demo —
tailored to your organisation's size, sector and specific readiness challenges.

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