Pepper Advantage is a fast-growing financial services business with a large, customer-facing workforce operating in an increasingly regulated environment. With Consumer Duty and other regulatory requirements raising the bar on competence standards, the business needed a smarter, more scalable approach to capability development - one that could keep pace with rapid growth and demonstrate measurable competence to regulators.
Pepper Advantage approached Cognexo with a clear set of challenges. As a fast-growing business, regularly onboarding large numbers of customer-facing staff, they needed a highly scalable solution that would keep those staff abreast of ongoing industry developments - primarily due to increasing regulatory requirements such as Consumer Duty.
They also needed their L&D team to move from assumption to evidence. Without clear visibility into how in-house training was performing or where knowledge gaps existed, it was impossible to prioritise interventions or prove competence to regulators.
Their goals were clear:
Cognexo Develop - Capability & Compliance Readiness
Pepper Advantage deployed Cognexo's AI-powered solution to address knowledge and
skill gaps at scale — combining gap analysis, compliance mapping and targeted upskilling
into a single, continuous programme.
The best way to understand what Cognexo can do for your organisation is
to see it in action. Our product team will walk you through a live demo —
tailored to your organisation's size, sector and specific readiness
challenges.
